41.CRITICAL INCIDENTS AND ACCIDENTS

The employer makes every effort to maintain a safe environment, and safety is the primary responsibility of every employee.  Always use your best judgment to avoid carelessness and risky situations.  Be alert for potentially dangerous situations and report these concerns to your supervisor.  Attention is primary in the prevention of accidents and incidents.

In the event of any accident or illness that requires hospitalization; incidents involving injury; incidents that involve serious hostility; any hospitalization; any attempts at self-inflicted harm or harm to others; any instances of destruction to property; any unauthorized use or possession of licit or illicit substances; use or possession of weapons; vehicular accidents; abuse or neglect; any incidents that involve arrests or convictions of a member for arson, rape, murder, burglary, robbery, larceny, motor vehicle theft, and aggravated assault; exposure to a biohazardous accident; or the death of a member,  staff shall do the following:

1) Provide emergency first aid or medical emergency, immediately, if necessary.

        2) Inform the supervisor.

3) Complete a written incident and accident report, date and sign the report.  Some programs may be required by contracting sources to complete these on-line.

4) The supervisor or staff, if requested, shall make a reasonable attempt to immediately contact the member’s designated representative, if applicable, required agencies (Recipient Rights, Protective Services, Police, etc., if applicable  and responsible agency by telephone.  If a message is left, write down the time and name of the person who received the message.

5) Within 48 hours the supervisor must send a copy of incident and accident report to:

                a) The responsible agency.

                b) The member’s designated representative, if applicable.

                 c) Other public agencies (Recipient Rights, Protective Services, Police, 

                     etc.) as required by law – See “MDCH Summary of Abuse and

                     Neglect  Reporting Requirements posted at each location

6) The supervisor shall immediately investigate the cause of an accident or incident that involves a member, employee or visitor.  The supervisor will evaluate if staff action was appropriate, if further action is required, and what, if any, remedial action needs to be taken to prevent future recurrence.  It is the Supervisor’s responsibility to assure and required training or other remedial action takes place.

7)  Incident Reports are reviewed as a part of the Director’s Quarterly Audits.  An annual analysis of all critical incidents is conducted to evaluate causes, trends, opportunities for improvement, necessary employee training, prevention of recurrence, and compliance with reporting requirements.  This analysis is summarized in the annual management report.

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